NATC/IT Services

Learn More About How NATC/IT Can Help You

  • Overview

We're your digital department

NATC/IT Services

At NATC/IT we believe your business deserves the best chance of success. Every website has an objective. Whether it’s purchases, enquiries or phone calls, our web development methodology is centered around achieving your objectives.

We combine best-practice digital knowledge with our experience of web design and web development, gained from building many business and brand websites. We’re passionate about clean design, however we know that what our websites are like “underneath the hood” is just as important for our client’s results. We actively stay up-to-date with the latest web development technology and trends so that we can help our customers achieve maximum results.

A web site is the most important component of your company’s marketing plan. It’s the central hub for your messaging efforts and should have all other marketing materials allocated to it. As web technology has progressed over the years, it has yielded many tools to be used in conjunction with your web marketing efforts, such as social media, Blogs and RSS feeds to name a few. Taking advantage of these resources and holding true to current and effective web practices, NATC/IT’s web design and development solutions are customized to meet your needs.

Our developers use valid HTML5 and CSS3 that is then integrated into the globally-recognised and open source Content-Management-System, WordPress and other technologies. Every NATC/IT website and ecommerce solution is designed to be viewed properly across every device and every browser, ensuring that your customers are getting the best of your business, wherever they are.

Business Branding

    Even if you don’t sell anything online, a website can have a role in promoting your brand.

    All organisations have a ‘brand’, or commonly perceived reputation, regardless of whether it has been intentionally constructed. Branding doesn’t have to be an intimidating concept, and your website gives you an opportunity to develop and expand on your brand. At NATC/IT we help you achieve your goals.

    First impressions count. Your website might be someone’s first experience of your brand. It is a good idea to spend some time and/or money to make the first impression a good one.

    In order to keep your brand consistent, NATC/IT make sure that the look and feel of your website is similar to the look and feel of your organisation’s printed materials (brochures, menus, letterheads, advertisements, etc.).

Repair, FixIT & Support

  • Computer Setup and Technical Support.
  • New computer, upgrading or relocating we will make sure you setup correctly.

    Let us help you connect to the internet, install our programs like Internet Security, setup Email, Backup, Microsoft Office, Operating System and other favourite software.

    We build a computer, setup and configure to your specifications and price to match your expectations.

  • Wireless Networking.
  • Wireless networking and securing your home firewall can be confusing. We can help you setup all Wi-Fi devices so that you can share your printer, work documents, movies and music.

    Wi-Fi provides freedom around the home and reduces cabling around the office.

  • Online Security.
  • Internet is our greatest tool, however it is important that we protect our system from harm. Our qualified technicians can install internet security software and guard you against malware, spyware, or viruses. We will make sure we keep your families information secure from unwanted intrusions. We also have training availabe to understand security vulnerabilities.

  • General Tune-Up Maintenance.
  • Computers are like cars, they require a service once in a while. Generally we recommend a quick remote serivce every 6 months ($60) and an on-site service every 12 months ($100). This can normally identify early hardware fail warnings. Preventions can then be made to avoid any data loss.

  • Mobile/Tablet Device Setup.
  • Smart phone and tablets setup software, fix virus problems, and having the right function on your device.

    Remote Support Session - Tech Help, with the No Fix No Fee Policy.

Training

  • Seniors Training.
  • We offer one to one classes for seniors to teach: web browsing, email sending, word processing, photo organising.

    We run group classes for learning all about computers and help you setup your laptop, pc, tablet or smart phone. Our aim is to help you get the most of your technology in order to benefit from it.

    We run classes every week. Call us today for more information and to book your session time.

  • On-site training.
  • and advice available - We come to YOU!

  • Classroom led training.
  • is available, come out and meet other people and have some fun learning. Easy Computer Learning!

    One of the biggest misconceptions is that people over 60 are out of touch with technology. The truth is, with some personalised assistance to get started, many people over 60 are getting real benefits from joining the "digital world", including finding new friendships, building a support network, learning new things and having fun! We show you how to:

  • Access Information & Service Providers
  • Create Social Networks
  • Stay Intellectually Stimulated
  • How can we help You!
  • Whilst video tutorials and phone support are great for some learners, there are times when you just need something more. We offer human interaction through our one-on-one lessons. Or join one of our group classes. Our trainers are great at keeping things simple, and deciphering all the tech jargon for you.
  • No mumbo jumbo – tutors are trained in deciphering tech jargon. They use plain English and will provide explanations that you will understand.
  • Patient & Supportive Trainer
  • Step by Step Instructions
  • Practical Learning workshops are fun and enjoyable. Our tutors make sure they explain things with real life examples, and the workshop is full of practical activities and exercises.
  • Course guide is provided since we don’t expect you to remember everything. A printed guide is provided and any other course material.
  • Tips and Tricks are cool shortcuts, cool features and general tricks that you can show off to your friends and family!
  • Training to setup your tablet, showing you the fundamentals, and teaching you the tips you need to get you started.
  • Training and helping you get online, and discovering the online world.
  • Training and setting up E-Readers and helping you download free eBooks to get you started. Have you converted from the paper world to the digital world? Well talk to us today?
  • Communication – Helping you remain in contact with those who matter most. We can help with hearing aid users too.
  • Travel Research – learn how to research flights, hotels, holiday destinations and compare the lowest fares.
  • Online Shopping – learn how to buy things online securely and browse online stores.
  • And lots more, catering for your needs……
  • LET'S START LEARNING! If you're ready to discover what NATC/Training has to offer, give one of our friendly trainers a call.

Web Design & Development

    From ensuring a high level of accessibility through our use of web standards, to crafting technical wizardry that make certain your website is highly successful.

    Our development frameworks and experienced team ensures we are more than capable to deliver results that not only look great, but meet high quality standards. Your website needs to look aesthetically appealing, however it's what is ‘under the hood' that ensures it works well. Our development team works closely with our designers to ensure that your website meets our high technical expectations.

    Our focus on quality software development principles, backed up with our large repository of existing systems and years of knowledge and experience ensures that our project outcomes exceed your expectations.

Online Digital Marketing

    Search engines are the primary source of referrals for millions of websites across the world. We can improve your rankings in search engine results, ensuring more prospects find you when searching the web. As a member of Google Engage, our team can deliver highly effective results without traditional advertising costs.

    From social media strategy to managed campaigns, custom page designs and more, NATC/IT will help your organisation become social. Our expert knowledge can take you from just hearing about social media, to embracing it as part of your marketing mix, ensuring better engagement with your consumers and stakeholders. We can execute campaigns across many social platforms to deliver your message in a highly targeted way to your prospects.

    Your online communications strategy shouldn't just stop at having a website built. A holistic approach to your marketing and communications cannot ignore the new web - social media. You've no doubt heard of the very popular Facebook and Twitter, and other social media services as well. There's a very good chance that someone is already out there, talking about your products and services - now is the time to join the conversation.

    From social media strategy to managed campaigns, custom page design and more, our consultation and design services will help your organisation become social. Our expert knowledge in social media can take you from hearing about it, to embracing it as part of your marketing mix, ensuring better engagement with your consumers and stakeholders.

  • Social media marketing (SMM) strategy
  • Social media campaign management
  • Facebook advertising and sponsored stories
  • Facebook page design
  • Google+ page creation and design
  • Twitter page/avatar design
  • Facebook application development
  • Social media monitoring and metric reporting
  • Reputation management
  • YouTube channel design
  • Email marketing is a fantastic method to engage with your customers, provide timely campaigns and is extremely measurable in the results. From email newsletters to once off email campaigns or electronic Christmas cards, we have experience in designing and delivering powerful messages by email.

Digital Strategy

    A comprehensive digital strategy means you'll be more competitive in the online world. We conduct a thorough review and take stock of what is important to you, provide input and advice on the options available to you, crafting a unique strategy for your organisation to ensure that the right outcomes are achieved.

    A well-planned digital strategy means your online spend is smarter, and the resulting work has a far greater chance of success.

    Whilst many companies still create a website and leave it to age somewhere on the web, we prefer a different, smarter, approach. Our clients appreciate the resulting benefits too. Spending time and a small portion of your budget up-front in determining your objectives, measurement, and plan for what's best for your online marketing means that you will reduce wasting money and increase the results, often quite dramatically.

    We'll assign a dedicated digital strategist who will work with you to define your objectives, consult on various options (such as social media, search engine optimisation, website traffic analysis) and arrange execution of your campaign or website. A comprehensive digital strategy means you'll be more competitive in the online world. We conduct a thorough review and take stock of what is important to you, provide input and advice on the options available to you, and then craft a unique strategy for your organisation to ensure that the right outcomes are achieved. The end result is a smarter approach to online, ensuring a better return.

    Marketing doesn’t stop once your website is built. Search engine optimisation and advertising are important methods to promote your website to your target demographics. Having a wonderful persuasive website is only part of the challenge. The next part is encouraging your prospects to visit it, and return again and again. Now, more than ever in the history of the web, it is vitally important to be where your prospects are, and communicate with them both on website and off.

    Our clients appreciate our knowledge and experience with search engine optimisation and advertising. We’re experienced in both for many years, and can deliver results to fit your budget.

    How your website is ranked on Google and other search engines is the domain of search engine optimisation. Search engines are the primary source of referrals for millions of websites across the world. Using our SEO services, we can improve your rankings in search engine results, ensuring more prospects find you when searching the web.

    Need to get attention overnight? Our search engine marketing services utilise our experience with pay-for-performance search engine advertising platforms. We can execute campaigns across Google, Bing, Facebook and other platforms to deliver your message in a highly targeted way to your prospects. As a member of the Google Engage program, our team can deliver highly effective results without the traditional advertising costs.

Content Management Systems & Ecommerce

    Our eCommerce website designers are passionate about the nuances of building eCommerce websites that convert browsers into buyers.We have years of experience in design, usability and front-end development. Whether you are looking for us to design a site from scratch, revamp an existing store or migrate what is already working for you, we have a solution that will meet your needs.

Maintenance & Support

    NATC/IT maintenance support varies and is highly flexible according to your needs. After sales support will guarantee that your website is running as expected.

Speak to a Solutions Specialist

+61 (3) 9042 1373

+61 (0) 414 744 677

+61 (0) 416 108 331

Email NATC

View our support services:

NATC provides a wide range of support options to assist your business proactively

Sales, Maintenance & Support.

 

Follow NATC

down_arrow_white.png